Safe Gaming Pledge

On Zedbaj Responsible Gaming
Keep it fun, not harmful

Gaming is for enjoyment, not dependency. Zedbaj believes every player deserves a safe, controlled, and healthy experience. Our tools and support systems are here to keep you on the right track.

Responsible Gaming Checklist
  • Set a betting limit
  • Track your time
  • Don't chase your losses
  • Take a break, refresh yourself
  • Don't hesitate to seek help
18+
Age limit strictly enforced
24/7
Responsible Gaming Support
5
Self-Control Tools Available
Immediate
Self-exclusion takes effect

Our Safe Gaming Tools

Zedbaj puts powerful controls in every player's hands — so the fun never stops being fun.

Set a Deposit Limit

Set your own maximum deposit limit on a daily, weekly, or monthly basis. Limits take effect immediately once set; increasing a limit requires a 24-hour waiting period.

Time Limits & Reminders

Decide how many hours you want to play in advance. When the time is up, Zedbaj will automatically remind you to take a break, so you can stay focused on other parts of your life.

Cooling-Off Period

Need a short break? Activate a cooling-off period lasting anywhere from 24 hours to 30 days. During this time, logging in and placing bets will be completely disabled.

Self-Exclusion

If you need an extended break, self-exclude for a fixed period ranging from 6 months to 5 years. Your account will be completely inactive for the entire duration.

Loss Limit Setting

Play is automatically stopped once your losses reach a set amount, protecting you from further financial harm.

Expert Support

Concerned about your gaming? Our trained support team is available 24/7. We can also refer you to professional counseling organizations if needed.

What is Responsible Gaming?

Responsible gaming means enjoying gaming in a way that never negatively impacts other important areas of your life. At Zedbaj, we believe online gaming is a form of entertainment — just like watching a film or following a sport.

Responsible gaming is not just about playing less. It means staying within your financial means, being mindful of your time, and making decisions based on your mental state. Problems begin when someone turns to gaming to escape stress or emotional difficulties.

Zedbaj's responsible gaming policy is built on three core principles:

  • Transparency: We always give you accurate information so you can make informed decisions.
  • Control: You stay in full control of your bets, time, and money.
  • Support: Whenever you need it, the Zedbaj team and external professional organizations are here to support you.

Keep in mind: Gaming should never be seen as a source of income. It is entertainment — only wager what you can afford to lose without it affecting your daily life.

Signs of Problem Gaming

Many people don't realize their gaming habits are gradually becoming a problem. Zedbaj wants you to stay aware. Watch out for the following warning signs.

If you notice two or more of these signs in yourself, contact our support team right away.

Financial Signs
  • Chasing losses by placing more bets
  • Using money meant for essential expenses on gaming
  • Taking out loans or borrowing money to fund gaming
  • Hiding spending or lying about it
Mental Signs
  • Feeling restless or irritable when not playing
  • Repeated failed attempts to stop gaming
  • Relying on gaming to cope with stress
  • Feeling frustrated or guilty
Social Signs
  • Spending less time with family and friends
  • Arguments with family over gaming
  • Difficulty concentrating at work or in your studies
  • Neglecting social responsibilities
Behavioral Signs
  • Playing longer than planned
  • Skipping sleep or meals to keep playing
  • Repeatedly playing "just one more" for far longer than intended
  • Playing late at night or in secret

Limit-Setting Guide

Setting limits on Zedbaj is simple and takes effect immediately. The table below outlines the available limit types and how each one works.

Limit Type Range Effective Period Change
Daily Deposit Any amount Immediate Decreases take effect immediately; increases require 24 hours
Weekly Deposit Any amount Immediate Decreases take effect immediately; increases require 7 days
Monthly Loss Any amount Immediate Decreases take effect immediately; increases require 30 days
Session Time Limit 1–24 hours Immediate Can be changed at any time
Cooling-Off 24 hours – 30 days Immediate Cannot be cancelled before expiry
Self-Exclusion 6 months – 5 years Immediate Review required upon expiry

Tip: The best time to set limits is before you start playing, with a clear head. Avoid deciding to raise your limits in an emotional moment.

To set limits, log in to your account and go to "Account Settings → Responsible Gaming". Our live chat support is available to help with any issues.

Self-Assessment Questionnaire

Ask yourself the following questions. Answer honestly — this is just for you.

1. In the past month, have you placed bets beyond your budget?
Yes requires caution
2. Have you placed more bets to try to recover money you lost?
Yes requires caution
3. Have you tried to stop gaming but been unable to?
Yes requires caution
4. Has gaming caused problems with your family or people close to you?
Yes requires caution
5. Do you turn to gaming to relieve stress or loneliness?
Yes requires caution
6. Have you hidden gaming-related expenses from your family or friends?
Yes requires caution

If you answered yes to 2 or more questions "Yes" if so, please reach out to our support team. You are not alone — seeking help is a sign of strength, not weakness.

Self-Exclusion Process

Zedbaj's Self-Exclusion feature is designed for players who need an extended break. Once activated, no logins, bets, or transactions will be possible on your account for the selected period.

1
Go to Account Settings

After logging in, click your profile icon in the top right corner and select "Account Settings".

2
Open the "Responsible Gaming" section

Go to the "Responsible Gaming" tab in the left menu. You'll find all limit and exclusion tools there.

3
Choose Self-Exclusion

Click "Self-Exclusion" and select your preferred duration — 6 months, 1 year, 2 years, or 5 years.

4
Confirm

Enter your password to confirm. Self-exclusion takes effect immediately.

5
You will receive an email confirmation

A confirmation will be sent to your registered email. To reactivate your account after the period ends, please contact our support team.

Any attempt to open a new account during self-exclusion will be automatically detected and blocked. Zedbaj upholds this commitment at all times.

Minor Protection

Only users aged 18 or above are permitted to register and play on Zedbaj. Protecting minors is our highest priority.

  • Age Verification: A strict age verification process is carried out at registration and before the first withdrawal.
  • Parental Controls: If there are children in your household, use parental control software on your devices.
  • Report Suspicious Activity: If you suspect a minor is using an account, please notify us immediately.
  • Logout Habit: Always log out after playing on a shared device and make sure your password is not saved.

Parents are encouraged to use parental control tools such as Net Nanny, Qustodio, or the built-in screen time features on their devices.

Support & Helplines

You don't have to face gaming-related problems alone. The Zedbaj support team and the professional organizations listed below are ready to help.

Zedbaj Support Team
24/7 live chat support
Our trained team provides confidential support on all responsible gaming matters.
Gamblers Anonymous
International Support Organizations
An international volunteer organization helping people recover from gambling addiction.
National Mental Health Helpline
Bangladesh: 16789
Get free professional support during a mental health crisis.
Kaan Pete Roi
Mental Health Support Helpline
Confidential counseling on stress and anxiety, available in Bengali.

For responsible gaming inquiries, email us directly at: [email protected] — we will respond within 24 hours.

Frequently Asked Questions (FAQ)

Decreasing a limit takes effect immediately. However, increasing a limit is subject to a waiting period — 24 hours for daily limits and 30 days for monthly limits. This is designed to prevent decisions made in the heat of the moment.

Any remaining balance in your account will be kept safe during self-exclusion. You may withdraw it after the period ends and a review is completed. No new bets or deposits are possible while self-exclusion is active.

A cooling-off is a short-term break lasting 24 hours to 30 days, after which your account reactivates automatically. Self-exclusion is a long-term measure lasting 6 months to 5 years, and reactivating your account afterwards requires contacting support.

Yes, Zedbaj keeps a record of your gaming and transaction history. You can review your play patterns and spending details at any time under "Account History". This helps you evaluate your own habits.

You can contact Zedbaj Support on their behalf. Our team will assess the situation confidentially and take the necessary steps. Professional organizations like Gamblers Anonymous also offer support programs for family members.

Setting a deposit limit or session time limit does not affect any active bonuses. However, activating a cooling-off period or self-exclusion may pause bonus offers for the duration. Never hesitate to protect yourself out of concern over losing a bonus.
Safe & Responsible Gaming

Get started today — In a controlled manner

Register on Zedbaj and set your limits from day one — enjoy gaming the responsible way.

18+ mandatory
Instant Limit Setup
24/7 support
বাংলা