Privacy Policy

ZedbajYour privacy is fully protected at -

Your personal data is our most important asset. This page clearly explains how Zedbaj collects, stores, and protects your information.

Last Updated: January 2026
What you'll find on this page
  • What information is collected
  • How your information is used
  • Cookie & Tracking Policy
  • Sharing data with third parties
  • Your rights & controls
  • Data protection methods

SSL encryption

Every transaction and piece of data is protected with 256-bit SSL encryption — no opportunity for hackers.

We don't sell your data

Zedbaj never sells your personal data to advertisers or third parties. Your information exists solely for you.

KYC protection

Identity verification documents are stored encrypted on secure servers, making unauthorized access impossible.

Your controls

You have the full right to view, correct, or delete your personal data at any time — just submit a request.

Secure storage

All data is stored in internationally certified data centers, which undergo regular security audits.

Defined period

Your data is never held longer than necessary. Once the set retention period ends, it is deleted securely.

Welcome to Zedbaj. This Privacy Policy ("Policy") explains how Zedbaj (zedbaj.pro) collects, stores, uses, and protects your personal data. By using our platform, you are deemed to have accepted this Policy.

01

Introduction & Scope

Zedbaj is an internationally licensed online gaming platform serving users in Bangladesh and across the world. We believe privacy is a fundamental right, and protecting it is our responsibility.

This Privacy Policy applies to all Zedbaj services, mobile applications, and websites. It takes effect the moment you register, log in, play games, or make transactions on Zedbaj.

We manage your data in accordance with international data protection laws and cybersecurity standards. Zedbaj's Privacy Policy is reviewed and updated regularly to ensure the highest level of protection.

Core Commitments

Zedbaj never sells, rents, or transfers your personal data to third parties for advertising purposes. Your privacy is our priority.

02

What data we collect

Zedbaj only collects information that is essential for providing services, ensuring security, and meeting legal obligations. We never collect data unnecessarily.

Data type What's included Purpose of Collection
Personal Identification Name, date of birth, nationality KYC verification & age confirmation
Contact Information Mobile Number, Email Address Account communications & notifications
Payment information Mobile Banking Number, Transaction ID Deposit & withdrawal processing
Identity documents NID, passport copy Legal KYC requirements
Device information IP address, browser, OS Security & fraud prevention
Gaming activity Bet History, Game Logs, Session Data Responsible Gaming & service improvement

Additionally, when you contact Zedbaj via live chat or email, those conversations may also be recorded for service improvement and dispute resolution purposes.

03

How your data is used

Zedbaj uses your data only for specific, legitimate purposes. Transparency in every use case is a core part of our policy.

  • Account management: For registration verification, login security, and account settings management.
  • Transaction Processing: Payment information is used to securely process deposits and withdrawals.
  • Identity verification (KYC): To prevent fraud and meet legal obligations.
  • Customer support: To resolve your complaints or queries promptly.
  • Security audit: To detect unusual activity and keep your account secure.
  • Responsible Gaming: To monitor your gaming behaviour and provide support where needed.
  • Promotional Communications: To send bonus and offer updates, strictly with your consent.
  • Legal compliance: Your information may be used to fulfill regulatory requirements.
Turn Off Promotional Messages

You can opt out of promotional notifications at any time by contacting our support team. This will not affect your core services.

04

Sharing data with third parties

Zedbaj never sells your data. In limited cases, information may be shared with trusted partners solely to deliver our services.

  • Payment Processor: Payment gateways such as bKash, Nagad, and Rocket receive only the information needed to process transactions. This data is limited and used solely for that purpose.
  • Identity verification services: KYC documents may be shared with licensed international verification services as part of the KYC process.
  • Fraud prevention: Anonymized data may be analyzed with security specialists to help detect and prevent suspicious activity.
  • Legal authorities: We are required to provide data in response to valid court orders or requests from regulatory bodies.
  • Business Succession: In the event of an acquisition or merger, data may be transferred to the new entity — but will remain governed by this policy.
Third-party agreements

Zedbaj has strict data protection agreements in place with all third parties it works with. They may only use your data for specified purposes.

06

Technical data protection measures

Zedbaj protects your data using industry-leading technology. Our security framework is multi-layered and regularly updated.

  • 256-Bit SSL/TLS Encryption: All website communications are encrypted.
  • Two-factor authentication (2FA): OTP verification at login for an extra layer of security.
  • Firewall Protection: Advanced firewall to block unauthorized access.
  • Regular security audits: Regular penetration testing conducted by third parties.
  • Data backup: Secure data backups are stored across multiple locations.
  • Access control: Only authorized personnel have access to specific data.
In the event of a security breach

In the event of a data breach, Zedbaj will notify affected users within 72 hours and take immediate steps to resolve the issue.

07

Data retention

Zedbaj does not retain your data longer than necessary. Retention periods are defined based on the type of information.

Data type Retention Period Reason
Account information For the duration of active account + 5 years Legal obligations
Transaction Records 7 Years Financial regulatory requirements
KYC documents 5 years after account closure International KYC regulations
Gaming logs 3 Years Responsible Gaming monitoring
Customer support chat 2 Years Dispute Resolution
Cookie data Up to 12 Months Session & Preference Storage

Upon expiry, data is securely and permanently deleted in a way that makes recovery impossible.

08

Your rights & controls

As a Zedbaj user, you have full rights over your own data. Your rights are detailed below.

Right to access your data

You can find out at any time what data Zedbaj holds about you.

Right to Rectification

You may contact support to request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data where no legal obligation requires us to retain it.

Right to Restrict Processing

You have the right to request that we stop using your data for specific purposes.

Data portability

You may request a copy of your data in a downloadable format.

Right to Withdraw Consent

You have the right to withdraw any previously given consent at any time.

To exercise any of these rights, contact our support team. We will respond within 30 days of receiving your request.

09

Minor protection

Zedbaj is strictly off-limits for anyone under 18. We do not collect or store data from minors.

  • Age is verified at registration, and account creation is not permitted for minors.
  • If any data belonging to a minor is collected inadvertently, it will be deleted as soon as this comes to our attention.
  • If you believe your child's data is stored on Zedbaj, please contact our support team immediately.
A note for parents

Use parental control software and restrict access to gaming sites to help keep your child safe online.

10

Privacy Policy updates

Zedbaj reserves the right to update this Privacy Policy when needed. Any changes will be published on this page with a revised date.

  • Registered users will be notified of significant changes via email or in-app notification.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • If you do not wish to accept the updated policy, you will have the option to close your account.
  • The date of the latest update will always be displayed at the top of this page.
11

Contact & Complaints

Our dedicated team is always on hand for any privacy-related questions, requests, or concerns.

Email
Response Within 48 Hours
Live Chat
24/7 Live Support
Average response time: 5 minutes
Support Hours
7 Days a Week
9:00 AM - 12:00 AM

General FAQ

Answers to the most frequently asked questions about our Privacy Policy.

No, Zedbaj never sells your personal information to third parties. Your data is used solely to provide services, ensure security, and fulfill legal requirements.

Your payment information is secured with 256-bit SSL encryption. Zedbaj never stores full payment card numbers or bank passwords. Only the data required to process transactions is held on secure servers.

Yes, you may request deletion of your data. However, transaction records and KYC documents must be retained for a specified period due to legal obligations. Submit your request to [email protected] and expect a response within 30 days.

Zedbaj collects IP addresses, which can indicate your approximate location. This is used primarily for fraud prevention and regional compliance. We do not track GPS or real-time location data.

Simply reach out to our support team via Live Chat or email to opt out of promotional notifications. This will not affect your account or services in any way. Transactional and security-related messages will continue to be sent as usual.

Under international KYC regulations, KYC documents must be retained for up to 5 years after account closure. Once that period expires, documents are deleted securely and permanently.
Get started safely

Your data is protected — browse with peace of mind ZedbajPlay at -

Maximum security, full transparency, and complete respect for your privacy — that is the Zedbaj promise.

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